PRIVACY POLICY
Last Updated: 1/24/2026
1. Introduction
Welcome to Click Midwest ("we," "us," or "our"). We operate clickmidwest.com. This policy explains how we collect, use, and protect your data in accordance with U.S. state and federal laws. Our site is hosted and managed using the HighLevel platform.
2. Information We Collect
Personal Data: Name, email, phone number, and any details provided voluntarily via our forms, surveys, or chat widgets.
Derivative Data: IP address, browser type, and access times collected automatically via the HighLevel platform and Google Analytics 4 (GA4).
Tracking Technologies: We use cookies, pixels, and web beacons to track lead attribution and site performance.
3. Cookie Disclosure
We use cookies and similar tracking technologies, such as web beacons and pixels, to recognize your device and collect information about how you interact with our Site. Specifically, we utilize first-party and third-party cookies for the following purposes: Essential Functionality cookies (such as cookie_consent and HighLevel's hlic or hl scripts) are used to remember your privacy preferences and ensure our lead forms and chat widgets function correctly; Performance and Analytics cookies (including Google Analytics 4 identifiers like ga and ga<ID>) help us distinguish unique users and analyze site traffic patterns to improve our services; and Functional and Attribution cookies (such as HighLevel’s visitor_id and the Meta _fbp pixel) are used to associate your browsing behavior with your lead profile in our CRM, allowing us to understand how you discovered our Site. These technologies do not store directly identifiable personal information like your name or house address, but they do assign a unique ID to your session. You may choose to disable cookies through your browser settings or by utilizing Global Privacy Control (GPC) signals, which we honor; however, please note that disabling essential cookies may prevent you from using certain features of the Click Midwest platform.
4. How We Use Your Information
We use your data to:
Analyze traffic patterns via GA4.
Manage customer relationships (CRM) and automate follow-up communications via HighLevel.
Prevent fraudulent activity and ensure site security.
5. Disclosure of Your Information
We do not sell, rent, or trade your personal data. We share information with:
HighLevel (Platform): To store lead data and manage communications. This includes HighLevel's sub-processors (e.g., LeadConnector, Twilio, Mailgun) used for message delivery.
Google (Analytics): To monitor site performance.
Legal Authorities: If required to comply with a subpoena or protect our rights.
SMS/Mobile Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Whitelabel Infrastructure Disclosure: Our Services are provided through a white-labeled software-as-a-service (SaaS) platform. We share your information with our primary infrastructure provider, HighLevel, which acts as our sub-processor. HighLevel and its own sub-processors (including LeadConnector, Twilio, and Mailgun) process your data only to the extent necessary to deliver the features of our platform (e.g., CRM hosting, email delivery, and SMS). By using Click Midwest, you acknowledge that your data is stored and processed on this third-party infrastructure.
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
6. Data Retention
CRM Data: Lead information stored in HighLevel is retained until you request deletion or we deem the contact inactive.
Analytics Data: Retained for up to 14 months (GA4 standard).
7. Children’s Privacy (COPPA)
Click Midwest is not directed to children under 13. We do not knowingly collect personal information from children. If we discover a child under 13 has provided data, we will delete it immediately.
8. Universal Opt-Out & Global Privacy Control (GPC)
GPC: We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we will treat it as a request to opt-out of non-essential tracking.
DNT: We do not currently respond to "Do Not Track" browser headers.
9. Your Privacy Rights (U.S. State Laws)
Depending on your state of residence, you may have the following rights:
Right to Access: Request a copy of your data.
Right to Delete/Correct: Request we erase or fix your information.
Right to Opt-Out: Request we stop collecting data for non-essential purposes. We do not sell your personal information or share it for cross-context behavioral advertising.
Right to Appeal: Appeal our decision if we decline a data request.
10. Google Analytics 4 (GA4) Specifics
We use GA4 with IP Anonymization enabled. You may opt-out using the Google Analytics Opt-out Browser Add-on.
11. SMS/Text Messaging Program
Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Click Midwest through our website at clickmidwest.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call (660) 243-5615 during business hours.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
Age Restriction: You must be 18 years or older to participate in our SMS program.
12. Contact Us
For data requests or privacy questions:
Click Midwest
210 E Jefferson St #25
Kirksville, MO 63501
Email: [email protected]
YOU'RE BUSY. HERE'S OUR OFFER.
THEY'RE COMING
1. KICK-ASS PROFESSIONAL WEBSITE
You do good work. Your website should reflect that.
Make a great first impression and generate more leads with a professionally developed, hosted, and maintained website.
Mobile-first Design
90% of visitors will access your site from their phone, so we prioritize the mobile experience.
Speed
Every page and image is optimized for quick loading, which is crucial in rural NEMO.
Functionality
More than a pretty face — a useful tool that funnels leads to your inbox while you sleep.
2. AUTOMATED 5-STAR GOOGLE REVIEWS
Imagine if Dave from Accounting got lambasted on the internet every time he forgot to fax over the TPS reports.
Learn from and address criticisms behind closed doors, while putting your best foot forward on your Google profile.
Simple
Drop in a name and phone number after every job. Watch the reviews pile up.
Essential
Depending on which study you read, between 84% - 96% of shoppers research their contractor online before hiring.
Easily Repurposed
We'll auto-publish positive reviews to your website and highly recommend you share them on social media.
3. AUTOMATED SPEED-TO-LEAD
It's always when you're flying through the air carrying two central air units that your next prospect decides to call.
Using customized, thoughtful automations, we'll your keep leads warm until you can respond personally.
Win More Jobs
You're 21x more likely to close on a job if you respond within the first five minutes.
Authentic
This isn't AI — it's an extension of you. Any message added to the automation is seen and approved by you.
Multi-channel
Missed phone calls and texts, online inquiry form fills, Facebook messages — quick, customized replies for all of it.
4. ALL-IN-ONE INBOX
Communicate with customers using a single, centralized inbox — regardless of how they contact you.
Your All-in-One Inbox consolidates messages from your website, Facebook/Instagram pages, Google profile, and text messages into a single source of truth for all your communication.
Save Time
No more logging into or constantly checking on multiple systems
Earn Repeat Business
Your clients will feel like VIPs when their messages don't fall through the cracks.
Stay Organized
Only one place to check your messages means less chance for things to get lost.
BUILT FOR HOME SERVICE PROS
EFFECTIVE
Our solution is built on a system that has worked for hundreds of contractors who have used it to craft their online presence and grow their business.
SIMPLE
We handle all the complexity while you get a push-button system that builds your online reputation and drives business outcomes.
ACCESSIBLE
We use a monthly subscription model to keep costs low and make sure we're earning your business every month. If we're not, get rid of us.
WHERE DO WE GO FROM HERE?
1
DEMO CALL
30 minutes go over the product and answer your questions. If it's a good fit, we'll collect payment.
2
CLICKETY-CLACK
We build your website and systems. This usually takes 7-10 days, depending on your needs.
3
ONBOARDING CALL
30 minutes to pop champagne and make sure you know how things work on your end.
WE CAN'T ALL BE MARKETERS
I'm sure you've met a few DIY heroes in your day. The type that'll buy a pair of gloves and some wire strippers then try to upgrade their main service panel. Do they end up saving money? No. But are they still alive? Also no.
You’re not a marketer. I’m not an electrician-plumber-landscaper-HVAC-welder-builder guy. So we help each other.
Pretty sure that’s in the Bible somewhere.
FAQs
I'M ALREADY INCREDIBLY BUSY — WON'T ALL OF THIS JUST CREATE MORE WORK?
In a nutshell: The goal isn't to make you busier — it's to make you more profitable.
Here are a few reasons why our partners invest in our solutions, even (especially?) when their schedules are full:
Project Curation: Our solutions can help funnel the jobs you want into your queue. Who wouldn't want to spend more time on high-ticket jobs they enjoy and less on low-margin jobs they hate? How you present yourself to the market, and the volume of leads you generate, gives you more control over this.
Security: Being busy today doesn't guarantee you'll be busy in six months. We help you build a pipeline.
Growth: For those with plans to grow their operations, hire a crew, or eventually sell their business, an impeccable online reputation is essential.
HOW LONG DOES IT TAKE TO GET STARTED?
Usually between 7-10 days. At that point, you’ll have a fully functioning website with live chat and lead generation forms with automated follow-up, a customized Google review funnel, and missed call auto-texting enabled.
The straggler is full registration and verification of your business phone number for high-volume texting (used on our Quick Campaigns). We’re at the mercy of your phone carrier on this one, and it can take anywhere from 1-4 weeks.
WHAT KIND OF RESULTS SHOULD I EXPECT?
You can expect:
1. A professional website that reflects your personality, brand, and business goals
2. More Five-star Google Reviews pouring in through the Google review funnel
3. Leads to stay warm longer thanks to Missed Call Auto-Text and other "speed-to-lead" automations
4. A new revenue lever in Quick Campaigns
The raw numbers are impossible to predict. Marketing success is largely dependent on the health of the rest of your business.
We'll keep things real by saying this: if you see marketing as a last resort, it won't save you. If you want to move your business forward, it's essential.
WHAT HAPPENS TO MY WEBSITE AND CUSTOMER DATA IF I CANCEL MY SUBSCRIPTION?
If you cancel, here's what you can expect regarding your website and data:
1. Website Hosting & Access
The website is built on a software platform that makes transferring ownership impossible. If you cancel your plan or stop payments, your site will go offline and you will lose access to all features of the Builder Pro plan.
For those looking for just a website, you can downgrade to a hosting plan at $97/mo, keeping in mind this removes your access to all other features, including online chat with automated follow up, the Google review funnel, automated lead follow up, missed call auto-text, and quick campaigns.
2. Your Data and Leads
You always own your customer data. Before your final day of service, you can export your entire contact list, lead history, and appointment data into a CSV file to take with you to any other CRM or email tool.
3. Content Ownership
All text, branding, and imagery provided by you or created specifically for your brand remain your intellectual property. You are free to copy and repurpose all content for use on a new platform if you choose to rebuild elsewhere.
YOU'VE RUN OUT OF ROOM TO SCROLL.
BOOK THE CALL, BROTHER.
WHERE TO FIND US
210 E Jefferson St #25
Kirksville, MO 63501
SOCIALS
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